Hospitals & Medical Archives

Why the Hardest Part of Any Improvement Project Isn’t the Data

What will you learn from this article? Lean Six Sigma is often associated with data, analysis, and problem-solving tools. Yet some of the most successful projects succeed not because the data is better, but because the people involved are willing to engage with change. In this ar...

Why Some Improvement Projects Deliver €300,000+ While Others Stall Before They Start

What Will You Learn? Not all improvement projects are created equal. In this article, I share the lessons I’ve learned from working with hundreds of Lean Six Sigma projects across manufacturing, services, financial services, utilities and the public sector. You’ll l...

Operational Excellence, Leadership and Culture: Moving Beyond Firefighting

This is part 2 of a 3-part leadership series on Operational Excellence. By John Ryan In the first article, I described Operational Excellence as a strategy delivery mechanism rather than a toolkit. That way of thinking is essential, but it only works if leaders also understand th...

How Leaders Know Operational Excellence Is Working — And When It Is Not

This is part 3 of a 3-part leadership series on Operational Excellence. By John Ryan After strategy and culture, the question leaders inevitably ask is a simple one: how do I know whether Operational Excellence is actually working? It is a fair question. Most organisations ...

Operational Excellence Is a Strategy Delivery Mechanism – Not a Toolkit

This is part 1 of a 3-part leadership series on Operational Excellence. By John Ryan When leaders talk about Operational Excellence, it is often framed as a set of tools, a training programme or a continuous improvement initiative that sits alongside the day‑to‑day running of...

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