I really enjoyed the Mastering Difficult Conversations course, it was a great two days overall. The format worked really well, and it was nice having some time between the sessions to reflect on what we had learned. Gina was a really great facilitator, she was really knowledgeable and she kept everyone engaged the whole time. She created a really open and comfortable environment, which made it easy to get involved and take part in discussions. I found the content really practical and relevant, especially around handling tricky conversations and building confidence in those situations. It’s definitely something I can see myself applying in day-to-day work as well as in my personal life. I’d highly recommend this course to others, it is definitely worth attending.

great course content, learned valuable skills I know I will be applying to both my professional and personal life - especially the course tutor- Gina. She was absolutely excellent and so personable and felt at ease with her straight away. thanks Gina!