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Operational Excellence, Leadership and Culture: Moving Beyond Firefighting

This is part 2 of a 3-part leadership series on Operational Excellence. By John Ryan In the first article, I described Operational Excellence as a strategy delivery mechanism rather than a toolkit. That way of thinking is essential, but it only works if leaders also understand th...

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How Leaders Know Operational Excellence Is Working — And When It Is Not

This is part 3 of a 3-part leadership series on Operational Excellence.  By John Ryan After strategy and culture, the question leaders inevitably ask is a simple one: how do I know whether Operational Excellence is actually working? It is a fair question. Most organisations ...

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Operational Excellence Is a Strategy Delivery Mechanism – Not a Toolkit

This is part 1 of a 3-part leadership series on Operational Excellence. By John Ryan When leaders talk about Operational Excellence, it is often framed as a set of tools, a training programme or a continuous improvement initiative that sits alongside the day‑to‑day running of...

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How to Comply with ICH Q9(R1) 2023 (Pharmaceutical Quality Risk Management)

By John Lafferty, Life Sciences Programme Director at SQT Training Ltd. Read time: 5 minutes The 2023 revision of ICH Q9 (R1) Quality Risk Management guideline brought several clarifications and enhancements to the way the pharmaceutical industry should approach risk management....

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Hosting a Regulatory Audit? Three Essentials Every Medical Device Company Should Know (MDSAP & ISO 13485)

by John Lafferty, Life Sciences Programme Director at SQT Training Ltd. Read time: 4 minutes. Why This Matters for EU & Irish Medical Device Companies For medical device manufacturers across Ireland and Europe, regulatory audits—whether under MDSAP or ISO 13485—are a cr...

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