What will you learn from this article? Lean Six Sigma is often associated with data, analysis, and problem-solving tools. Yet some of the most successful projects succeed not because the data is better, but because the people involved are willing to engage with change. In this ar...
Read MoreWhat Will You Learn? Not all improvement projects are created equal. In this article, I share the lessons I’ve learned from working with hundreds of Lean Six Sigma projects across manufacturing, services, financial services, utilities and the public sector. You’ll l...
Read MoreWhat will you learn? In this article, I bring together the two themes from the previous articles: risk assessment and root cause analysis. You will learn: Why risk assessment and root cause analysis should not be treated as separate activities How risk assessment works as the pr...
Read MoreWhat will you learn? In this article, I explain why root cause analysis should be treated as a learning tool, not just a customer response or paperwork exercise. You will learn: Why issues should be understood before they become incidents or crises How to avoid confusing the pro...
Read MoreWhat will you learn? In this article, Denis Kiely explains why risk assessments often look complete on paper but still fail to reduce inherent risk. You will learn: Why hazard identification and risk assessment are not the same thing Why a risk matrix is only useful if the think...
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