This intensive, hands-on two-day programme focuses on applied learning and real-world skills.
Day 1 covers audit principles and the role of internal audits within a QMS, guiding participants through the audit process from preparation to reporting, with interactive exercises on communication and conflict management. Learners then work in teams to prepare for a Day 2 audit, integrating relevant standards and regulatory clauses.
Day 2 consists of three team-based stages: refining preparation, conducting the audit and completing the audit report.
Programme Topics
Day 1
- Understanding the role audits play in maintaining compliance, driving improvement, and supporting organisational performance.
- A clear breakdown of each stage of the audit process: Setting Up, Preparing, Performing & Reporting.
- How to communicate effectively, manage challenging situations, and handle conflict with professionalism and confidence.
- Practical guidance on how to plan and prepare for an audit.
Day 2
A real onsite practical audit takes place on this day
- Audit preparation (building on day 1) - Finalising plans and aligning on the audit approach before commencing the audit.
- Practical on-site audit - Conducting a real, live audit onsite, applying the techniques, behaviours, and processes covered on Day 1.
- Evaluating and reporting the audit - preparing a clear, accurate, and professional audit report.
Class sizes are limited to 12 participants (max 3 audit groups) to support effective supervision during all the practical elements, with tailored training to meet specific organisational needs.