Interviewing and Selection Skills

This course provides a structured approach to interviewing and selection through practical tools and techniques that can be immediately applied in the workplace.  Learners are immersed in realistic scenarios and interview skills practice to build confidence and skill. 

Key topics include:

• The Process of interviewing and selecting candidates 
• Challenges in interviewing and selection 
• Job role analysis and defining success competencies 
• Types of interview questions and when to use them 
• Competency-based/behavioural interviewing techniques 
• Interview structure and best practices 
• Diversity and legal considerations in recruitment, including treating the candidate as a customer  
• Interview practice with feedback and coaching 

Content can be tailored for In-Company delivery to reflect the organisation's interview structure, selection protocols and cultural priorities. 

This course is ideal for anyone involved in hiring or internal selection decisions who wishes to improve their effectiveness and consistency.  It is particularly suitable for organisations seeking to embed structured and fair recruitment practices. 

Typical roles include: 

• HR professionals (recently appointed or transitioning into the role) 
• Team leaders involved in internal interviews 
• Hiring managers and supervisors 

English Language Competency
A good standard of written and spoken English is important to engage effectively with this programme.

On successful completion of this course, learners will be able to: 

• Understand the principles of effective interviewing and the impact of selection on long-term retention 
• Design and deliver structured interview questions using appropriate questioning styles to assess candidate fit against key selection criteria 
• Apply competency-based interviewing techniques effectively 
• Recognise and comply with key legal and diversity requirements in the hiring process 
• Conduct professional interviews with consistency and confidence 
• Make informed, objective hiring decisions 

This course is designed to equip learners with tools and techniques they can apply immediately to improve the quality, consistency and outcomes of their recruitment decisions. 

Our tutors have extensive experience in human resources, learning and development and recruitment across diverse industries.
Each tutor brings real-world experience, sector-specific insights and a passion for practical training. Their focus is on building learner confidence through engaging, hands-on exercises and personalised support. 

Our tutors ensure learners are supported and challenged throughout to build real capability. 

Gina Ryan

Gina Ryan has over thirty years’ experience in people management and entrepreneurship, across the telecommunications and food industry, with a particular focus on employee engagement and development, and excellence in customer service. An experienced and qualified coach, Gina is passionate about continuous professional development. Over a number of years Gina has facilitated the professional growth and development of individuals from a diverse range of backgrounds: from community leaders, academic institutions, pharma, food production to data processing, maintenance and contact centres. Gina establishes rapport and credibility with clients from the first interaction – and co-creates the environment to allow clients to affect real change in their organisation.

Clients find her facilitation style to be motivating, powerful and instrumental in finding a depth of understanding and clarity on their own issues, while at the same time maintaining control of the options they choose to follow, and the actions they design; in essence using the learning environment to custom build the skills and answers to their own specific needs. As someone who facilitates development on the basis of experiential learning, nothing is offered to the learners that Gina has not had experience of achieving success with in the workplace.

Gina holds a QQI Award in Coaching through LIT Thurles and is a member of the ICF (International Coach Federation), she has also been invited to mentor on this course. She also holds Diplomas in L&D Principles and IT and CIPD (Certification in Personnel Management Practice) through UL, and has Associate Membership of CIPD.  She was a mentor on the Certificate in Coaching Skills Course in LIT Thurles for three years

Gina has recently completed the “Diploma in Mindfulness Teacher Training and Positive Psychology (Irish Mindfulness Academy) at the Marino Institute of Education.” The establishment of Mindfulness skills as a tool to enable individuals to build resilience, agility and design options for themselves in both work and life has been evolving over the last decade in workplaces globally. Building on the bedrock of Positive Psychology Gina supports learners as they apply these concepts in their own lives to create real and sustainable benefits, on both a personal and professional level. Gina has also recently completed a Professional Diploma in Digital Learning Design (GCU)

We use a highly interactive, practical methodology rooted in experiential learning. This ensures that every learner has the opportunity to apply new techniques, receive feedback and reflect on personal development throughout the course. 

Support elements include: 

• Pre-training consultation for In-Company courses to tailor content to learner and organisational needs 
• Facilitated skills practice sessions recorded for feedback and individual reflection, allowing learners to experiment in a safe, supportive space 
• Guided post-training reflective activities designed to embed learning, support behavioural change and identify future goals 
• Optional personalised coaching sessions (either one-to-one or group-based) 
• Live training is available virtually or delivered onsite to suit the needs of the team 

Class sizes are generally limited to 12-15 participants to support personalised learning and individual support. 

Learners who complete this course often progress to further development in leadership, HR or communication-focused programmes. 

Suggested next steps include:

• Train the Trainer for Industry 
• Supervisory Management Skills 
• Coaching Skills for People Managers 

Building strong selection skills is a key foundation for broader leadership and HR capability.